RESERVATION: To make the reservation, a deposit of 25% of the total reservation will be made by bank transfer and the rest will be paid at the time of entry into the house. At the time of booking, the name and contact telephone number of the person making the reservation will be provided. The accommodation of a name of persons greater than the maximum capacity of the house is not allowed. The exact number of adults, children and children under 2 years of age who will be staying in the house during the days of stay agreed at the time of making the reservation must be specified.
DEPOSIT: The owner reserves the right to demand from the client a monetary amount of 25% of the total price of the stay as a deposit with a response to possible deterioration of the furniture and/or utensils, facilities, and equipment of the house . This deposit will be delivered upon arrival and if everything is in the same conditions, 100% of the deposit will be refunded upon departure.
CANCELLATION OF THE RESERVATION: if once the reservation is confirmed and the payment is made, the client decides to cancel it, the deposit will be returned according to the following: - 100% of the deposit in case of cancellation of the reservation with more than 30 days in advance of the date set to occupy the accommodation. - No percentage of the deposit will be returned in case of cancellation of the reservation 14 days or less in advance of the date set to occupy the accommodation.
The reservation INCLUDES: sheets, towels, toilet paper, parking.
The reservation DOES NOT INCLUDE: cleaning of rooms-common areas and breakfasts. Pool or beach towels are not included (towels are property of Txokoetxe Rural house and it is completely forbidden to use them outside the house).
BREAKFAST: from 6€/person (coffee or tea, juice, salty pintxo and homemade sponge cake). If you want an a la carte breakfast or for allergic and/or food intolerant people, you must notify in advance.
LThe prices "/room" are calculated based on an occupancy of 2 people per room. If the reservation is made for a higher or lower number of people per room, that price may vary.
Remember that all people who are staying at the House must have personal identification documentation. This documentation could be requested at the reception in the arrival.
The use of the house or its landscape environment is not allowed for any type of activity different from the agreed one. Nor can activities or behavior contrary to hygiene or normal coexistence or that threaten public order.
TERMS OF USE:
In Txokoetxe we do not have a 24-hour reception, so it is necessary to notify us of the arrival and departure times. ENTRY TIME: from 14:00h. Departure time: before 12:00h. (Consult with the owner other times of entry and exit.)
Txokoetxe is a smoke-free space: you can smoke on the terraces and on the porches.
In Txokoetxe we care about recycling: guests who want to help the planet have different recycling bins available for cardboard and paper, glass bottles, plastic and general waste. The transport of the different garbage is the responsibility of the client. Also, please do not throw wet wipes, compresses, tampons and other objects into the toilet. For this you have bins in each bathroom of the Rural House. Thank you.
TBoth the rooms and the common areas must be kept in perfect condition and left as they were. Otherwise, 50€ more will be charged for cleaning or subtracted from the deposit. Txokoetxe can also charge € 50 more for the use of the barbecue if it is not left properly cleaned.
In case of rental of the 5 rooms, only the Txoko kitchen can be used.
It is completely forbidden to eat in the rooms. The food is stored in the refrigerator and/or cabinets of the respective kitchens.
Children under the age of 16 must be supervised by an adult 24 hours a day.
The trampoline has its own rules of use. Failure to comply with the rules of safety of the trampoline, can lead to accidents of which Txokoetxe is not responsible. Children must be supervised by an adult while using it.
The swings in the garden are for the exclusive use of children (under 8 years of age) and any child who uses them must be supervised by an adult.
Pets are allowed as long as they are under continuous surveillance of their owner. If your feces are not collected or your excretions and/or secretions are properly cleaned, Txokoetxe reserves the right to charge 50€ minimum depending on the cleanliness that the pet may cause. In addition, the pet will have an additional cost of 10€/night (mandatory to bring their respective utensils for food, drink, bed, etc). In none of the cases will pets be able to climb on beds, sofas and/or chairs. Likewise, you can not leave pets loose in the garden without supervision.
The consumption of water, electricity and heating are included in the total price of the stay and, therefore, the use of devices that alter the expected consumption of supplies is not allowed.
It is not allowed the introduction of furniture, sound equipment and similar in the house as well as the realization of any type of work.
The owner will not be responsible for any type of personal and/or valuable object, nor for vehicles owned by the client that may be found in the house during the contracted stay, nor for their loss, disappearance or theft. That is why it is important to take the appropriate measures (close doors and windows) in case the rooms are going to be unoccupied.
